Privacy Policy
Last updated: 2026-07-10
This Privacy Policy explains what information VeriFluent collects, how we use it, and the choices and rights you have. It applies to our document-translation platform and websites. We built VeriFluent so your documents stay inside your workspace, on UAE-based infrastructure, visible only to the people you choose — these are honest controls, not badges we do not hold.
- Documents are stored and processed on UAE-based infrastructure — genuine in-country data residency
- Your documents and translations are never used to train any AI model
- Content is sealed to your workspace and isolated from every other tenant
- In-browser previews are watermarked and view-only — the original file never leaves your control
- Every upload, translation, review, approval and deletion is recorded with a name and timestamp
Information We Collect
We collect the documents and content you submit for translation, account and workspace details (such as name, email and role), and operational data needed to run the Services — job metadata, usage, billing records and security logs. We do not seek sensitive personal data beyond what your documents contain; you decide which documents to upload.
How We Use Your Information
We use your content solely to provide the translation Services you request — profiling, translation, quality review, terminology and delivery — and to operate, secure, support and bill for the platform. We do not use your documents or translations to train AI models, and we do not sell your personal data. Aggregate, non-identifying operational metrics may be used to monitor and improve reliability.
Data Residency And Hosting
Your documents are stored and processed on UAE-based infrastructure, giving genuine in-country data residency. Translation is performed through configured AI providers under our platform controls; a job snapshots the provider and settings in force at the time it runs. Where a provider processes content to fulfil a translation, that processing serves your job only and is not used to train models.
Isolation, Access And Security
Content is sealed to your workspace and isolated from every other tenant, in every query and storage operation. People see only what their role allows; in-browser previews are watermarked and view-only, so the original bytes of a document never leave your control unless you download it. Secrets are handled write-only — stored through a secret manager, never exposed back to the browser. Every meaningful action is recorded in a tenant-scoped audit trail.
Retention And Deletion
We keep your content for as long as your workspace needs it and in line with retention and legal-hold settings that apply to your documents. You can delete documents subject to policy, and when your workspace is closed, content is handled per the retention terms then in effect. Some records (for example billing and security logs) are kept for the period required by law or legitimate business need.
Sharing With Service Providers
We share data only with the processors needed to run the Services — for example our AI translation providers, cloud hosting, and a payment processor for purchases. Each is engaged to act on our instructions to provide the Services. For business customers, our Data Processing Agreement describes these relationships and the applicable safeguards.
Your Rights And Choices
Depending on your location and applicable law, you may have rights to access, correct, export or delete personal data, and to object to or restrict certain processing. Workspace administrators can manage much of this directly in the platform. For other requests, contact us at support@verifluent.ai and we will respond in line with applicable law.
Changes And Contact
We may update this Policy; material changes will be communicated and the "last updated" date above will change. For any privacy question or request, contact support@verifluent.ai.
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Common questions
- Do you use my documents to train AI models?
- No. Your documents and translations are never used to train any model. We process them only to perform the translation work you request and nothing else.
- Where is my data stored?
- Your documents are stored and processed on UAE-based infrastructure, providing genuine in-country data residency.
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